Mersin\u2019in Tarsus il\u00e7e Belediyesi\u2019nin Avrupa M\u00fckemmellik Yolculu\u011fu, EFQM (Avrupa Kalite Y\u00f6netimi Vakf\u0131) De\u011ferlendiricileri saha ziyaretini ger\u00e7ekle\u015ftiriliyor.<\/p>\n
Hollanda, \u0130svi\u00e7re, Romanya, \u0130sve\u00e7 ve T\u00fcrkiye\u2019den gelen de\u011ferlendiriciler, 16 May\u0131s 2017 Cuma g\u00fcn\u00fcne kadar s\u00fcrecek olan saha ziyaretinde Tarsus Belediyesi\u2019nin \u00e7al\u0131\u015fmalar\u0131n\u0131 yerinde g\u00f6recekler.
\nBelediye Meclis Salonunda d\u00fczenlenen toplant\u0131da konu\u015fan Tarsus Belediye Ba\u015fkan\u0131 \u015eevket Can, EFQM Avrupa M\u00fckemmellik \u00d6d\u00fcl\u00fc s\u00fcrecinin Tarsus\u2019a ve Tarsus Belediyesi\u2019ne hay\u0131rl\u0131 olmas\u0131n\u0131 diledi.
\n2016 y\u0131l\u0131nda ba\u015fvurduklar\u0131 EFQM Avrupa M\u00fckemmellik \u00d6d\u00fcl\u00fc\u2019nde finalist olduklar\u0131n\u0131 ifade eden Ba\u015fkan Can, T\u00fcrkiye\u2019de M\u00fckemmellik B\u00fcy\u00fck \u00d6d\u00fcl\u00fc alan ilk ve tek belediye olduklar\u0131n\u0131 s\u00f6yledi.
\nTarsus\u2019un tarihi hakk\u0131nda konuklara bilgi veren Ba\u015fkan Can, \u201c10 bin y\u0131ll\u0131k tarihi ile dinlerin, medeniyetlerin ve k\u00fclt\u00fcrlerin bulu\u015fma merkezi, Akdeniz\u2019in incisi Tarsus\u2019a; Hollanda, \u0130svi\u00e7re, Romanya, \u0130sve\u00e7 ve \u00fclkemizin bir ba\u015fka tarihi \u015fehri Bursa\u2019dan gelen de\u011ferlendiricilerimize \u015fahs\u0131m, kurumum ve Tarsus halk\u0131 ad\u0131na ho\u015f geldiniz diyerek ba\u015flamak istiyorum. 1994-2014 y\u0131llar\u0131 aras\u0131nda d\u00f6rt d\u00f6nem yani yirmi y\u0131l Belediye Ba\u015fkanl\u0131\u011f\u0131 yapan ve 2014 y\u0131l\u0131 Mart ay\u0131ndan itibaren Mersin B\u00fcy\u00fck\u015fehir Belediye Ba\u015fkanl\u0131\u011f\u0131 g\u00f6revini \u00fcstlenen, Say\u0131n Burhanettin Kocamaz\u2019\u0131n talimat\u0131yla 2002 y\u0131l\u0131nda kalite \u00e7al\u0131\u015fmalar\u0131na ba\u015flad\u0131k. Benim de, 1997 y\u0131l\u0131ndan bu yana memur, m\u00fcd\u00fcr ve ba\u015fkan yard\u0131mc\u0131l\u0131\u011f\u0131 g\u00f6revlerini yaparken i\u00e7inde bulundu\u011fum bu \u00e7al\u0131\u015fmalarda; \u00f6zde\u011ferlendirme yapmaya, vatanda\u015f ve \u00e7al\u0131\u015fan memnuniyetini \u00f6l\u00e7meye, sundu\u011fumuz hizmetleri verilerle y\u00f6netmeye ba\u015flad\u0131k. Yapt\u0131\u011f\u0131m\u0131z s\u00fcrekli iyile\u015ftirmeler sonucunda sundu\u011fumuz hizmetlerle Tarsus\u2019u nak\u0131\u015f nak\u0131\u015f i\u015fledik. Kurumsal m\u00fckemmellik anlay\u0131\u015f\u0131 ile i\u015flerimizi daha ciddi Planlamaya, daha ba\u015far\u0131l\u0131 Uygulamaya, uygulama sonu\u00e7lar\u0131n\u0131 Kontrol etmeye ve kontroller sonucunda \u00d6nlemler almaya ba\u015flad\u0131k. K\u0131sacas\u0131 PUK\u00d6 d\u00f6ng\u00fcs\u00fcn\u00fc hayata ge\u00e7irdik, hizmet kalitemizi s\u00fcrekli artt\u0131rd\u0131k. Kalite ve m\u00fckemmellik yolculu\u011fumuzda basamaklar\u0131 bir bir \u00e7\u0131karak; T\u00fcrkiye\u2019de M\u00fckemmellik B\u00fcy\u00fck \u00d6d\u00fcl\u00fc alan ilk ve tek belediye olduk. 2002 y\u0131l\u0131nda ba\u015flayan Kalite yolculu\u011fu, 2016 y\u0131l\u0131nda Avrupa M\u00fckemmellik \u00d6d\u00fcl\u00fcne ba\u015fvurduk ve sonucunda Finalist olmay\u0131 ba\u015fard\u0131k\u201d dedi.
\nB\u00fcy\u00fck\u015fehir Yasas\u0131na ra\u011fmen stratejik plan\u0131 hayata ge\u00e7irdiklerini vurgulayan Ba\u015fkan Can, \u201cBelediye Ba\u015fkan\u0131 olarak se\u00e7ildi\u011fim 30 Mart 2014 tarihinden itibaren, 6360 Say\u0131l\u0131 B\u00fcy\u00fck\u015fehir Yasas\u0131\u2019n\u0131n getirdi\u011fi yeni organizasyon yap\u0131s\u0131, b\u00fct\u00e7e, \u00e7al\u0131\u015fan say\u0131s\u0131, artan mahalle say\u0131lar\u0131, kapanan beldelerin bor\u00e7lar\u0131 gibi b\u00fcy\u00fck zorluklar\u0131 a\u015fmak i\u00e7in yo\u011fun \u00e7aba ve m\u00fccadeleler verdik. B\u00fcy\u00fck\u015fehir belediyesine ba\u011flanmay\u0131 hazmettikten sonra Stratejik Plan\u0131m\u0131z\u0131 hayata ge\u00e7irmeye ba\u015flad\u0131k.
\nTarsus\u2019ta bug\u00fcn itibariyle 179 mahalle ve bu mahallelerde Adrese Dayal\u0131 N\u00fcfus Say\u0131m sonu\u00e7lar\u0131na g\u00f6re 330.000 insan ya\u015famaktad\u0131r. Tarsus, n\u00fcfus itibariyle T\u00fcrkiye\u2019nin 55 ilinden daha fazla n\u00fcfusa sahip bir il\u00e7edir.
\nHayata ge\u00e7irdi\u011fimiz ve planlad\u0131\u011f\u0131m\u0131z projelerin yan\u0131nda, hizmet kalitemizin s\u00fcrekli artt\u0131r\u0131lmas\u0131na katk\u0131 sa\u011flayan, kalite ve m\u00fckemmellik \u00e7al\u0131\u015fmalar\u0131 kapsam\u0131nda 2016 y\u0131l\u0131nda EFQM\u2019e \u00fcye olduk. \u00dcye olduktan sonra \u00f6zde\u011ferlendirme \u00e7al\u0131\u015fmam\u0131za devam ederek, iyile\u015ftirme projelerimizi belirledik ve hayata ge\u00e7irmek \u00fczere \u00e7al\u0131\u015fmalar yapt\u0131k. Bu s\u00fcre\u00e7te gerekli e\u011fitimleri de ald\u0131k. Ba\u015fvuru dok\u00fcman\u0131m\u0131z\u0131 \u00e7al\u0131\u015fanlar\u0131m\u0131z\u0131n katk\u0131lar\u0131yla haz\u0131rlayarak \u00f6d\u00fcl ba\u015fvuru takvimine g\u00f6re EFQM\u2019e teslim ettik.
\nS\u00fcrecin bu haftaki a\u015famas\u0131nda ise \u015fu anda a\u00e7\u0131l\u0131\u015f toplant\u0131s\u0131n\u0131 ger\u00e7ekle\u015ftirdi\u011fimiz Saha Ziyareti ile t\u00fcm uygulamalar\u0131m\u0131z, EFQM de\u011ferlendirme ekibi taraf\u0131ndan yerinde g\u00f6r\u00fclecektir. S\u00fcrecin sonunda de\u011ferlendirme ekibi taraf\u0131ndan haz\u0131rlanacak ve m\u00fckemmellik yolculu\u011fumuza \u00e7ok de\u011ferli katk\u0131lar\u0131 olacak geri bildirim raporunu \u015fimdiden d\u00f6rt g\u00f6zle beklemekteyiz
\nEFQM De\u011ferlendirici Ekibi, g\u00f6n\u00fcll\u00fc olarak yapt\u0131\u011f\u0131n\u0131z bu hizmeti takdir etti\u011fimi, kurum ve kurulu\u015flara sa\u011flad\u0131\u011f\u0131n\u0131z katk\u0131y\u0131 \u00f6nemsedi\u011fimi belirterek, \u00fclkemize, il\u00e7emize ve belediyemize tekrar ho\u015f geldiniz diyor, bu s\u00fcre\u00e7te kolayl\u0131klar diliyorum. Emekleriniz i\u00e7in \u015fimdiden, her birinize ayr\u0131 ayr\u0131 te\u015fekk\u00fcr ediyorum. EFQM M\u00fckemmellik \u00d6d\u00fcl\u00fc s\u00fcrecinin Tarsus\u2019a ve Tarsus Belediyesi\u2019ne hay\u0131rl\u0131 olmas\u0131n\u0131 diliyor, sevgi ve sayg\u0131lar sunuyorum\u201d \u015feklinde konu\u015ftu.
\nBa\u015fde\u011ferlendirici Hollandal\u0131 Rietta Klijn, Tarsus\u2019ta bulunmaktan dolay\u0131 heyecanl\u0131 olduklar\u0131n\u0131 ifade ederek, \u201cBirlikteli\u011fimizin g\u00fczel olaca\u011f\u0131na inan\u0131yorum. Her g\u00fcn program do\u011frultusunda sizlerle g\u00f6r\u00fc\u015fece\u011fiz. Her g\u00fcn\u00fcn sonunda k\u00fc\u00e7\u00fck toplant\u0131lar yapaca\u011f\u0131z ve bu toplant\u0131larda size geri bildirimlerde bulunaca\u011f\u0131z. 2007 y\u0131l\u0131ndan bu yana \u00f6d\u00fcl de\u011ferlendirme s\u00fcre\u00e7lerine kat\u0131l\u0131yorum. Genelde \u00f6zel \u015firketlerle \u00e7al\u0131\u015ft\u0131m. Ama daha \u00f6nce hi\u00e7bir belediye ile \u00e7al\u0131\u015fmam\u0131\u015ft\u0131m. Heyecanl\u0131y\u0131m ve saha ziyaretinin ba\u015flamas\u0131n\u0131 d\u00f6rt g\u00f6zle bekliyoruz. G\u00f6r\u00fc\u015fmelerimizde bize kar\u015f\u0131 a\u00e7\u0131k olman\u0131z\u0131 istiyoruz. \u00c7\u00fcnk\u00fc sadece dok\u00fcmanlardan neler yapt\u0131\u011f\u0131n\u0131z\u0131 anlamam\u0131z zor olabilir. Bu bir de\u011ferlendirmedir. \u0130\u015fi nas\u0131l yapt\u0131\u011f\u0131n\u0131z\u0131 anlamak ve bilmek istiyoruz\u201d dedi.
\nDe\u011ferlendiricilerde Rietta Klijn (Hollanda), Gerhard Leu (\u0130svi\u00e7re), Miruna Vitcu (Romanya), Ola Lindwall (\u0130sve\u00e7) ve G\u00fcnay \u00dcsk\u00fcdar (T\u00fcrkiye) bulunuyor.<\/p>\n","protected":false},"excerpt":{"rendered":"
Mersin\u2019in Tarsus il\u00e7e Belediyesi\u2019nin Avrupa M\u00fckemmellik Yolculu\u011fu, EFQM (Avrupa Kalite Y\u00f6netimi Vakf\u0131) De\u011ferlendiricileri saha ziyaretini ger\u00e7ekle\u015ftiriliyor. Hollanda, \u0130svi\u00e7re, Romanya, \u0130sve\u00e7 ve T\u00fcrkiye\u2019den gelen de\u011ferlendiriciler, 16 May\u0131s 2017 Cuma g\u00fcn\u00fcne kadar … Devam\u0131n\u0131 Oku…<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[],"tags":[],"_links":{"self":[{"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=\/wp\/v2\/posts\/1020"}],"collection":[{"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1020"}],"version-history":[{"count":0,"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=\/wp\/v2\/posts\/1020\/revisions"}],"wp:attachment":[{"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1020"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1020"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1020"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}