CHP Mersin Milletvekili Alpay Antmen, en b\u00fcy\u00fck hissedar\u0131n\u0131n Varl\u0131k Fonu oldu\u011fu Turkcell’in, Superonline internet hizmetinden ayr\u0131lmak isteyen vatanda\u015flara b\u00fcy\u00fck zorluklar \u00e7\u0131kar\u0131ld\u0131\u011f\u0131n\u0131 belirterek Cumhurba\u015fkan\u0131 Yard\u0131mc\u0131s\u0131 Fuat Oktay taraf\u0131ndan yan\u0131tlanmas\u0131 istemiyle Meclis Ba\u015fkanl\u0131\u011f\u0131na soru \u00f6nergesi verdi.<\/p>\n
Vatanda\u015flardan bu konuda kendisine \u00e7ok fazla \u015fikayet geldi\u011fini s\u00f6yleyen Antmen \u201cHalk\u0131m\u0131zdan gelen \u015fikayetlere g\u00f6re Turkcell Superonline internet hizmetinden ayr\u0131lmak isteyenlere ciddi yaz\u0131\u015fma, b\u00fcrokrasi ve ek \u00fccret \u00e7\u0131kar\u0131lmaktad\u0131r. \u015eu anda Varl\u0131k Fonu bahsi ge\u00e7en \u015firketin en b\u00fcy\u00fck hissesine sahiptir. Do\u011fal olarak Cumhurba\u015fkanl\u0131\u011f\u0131na ba\u011fl\u0131 bir kurum vatanda\u015flardan haks\u0131z yere kazan\u00e7 elde etmektedir\u201d dedi.<\/p>\n
CHP\u2019li Vekil, bir telefon onay\u0131 ile internet hizmeti kurulabildi\u011fini ama ayr\u0131lmak i\u00e7in g\u00fcnlerce u\u011fra\u015f\u0131lmas\u0131 gereken dilek\u00e7e, faturaland\u0131rmalar, adres beyanlar\u0131, faks ve benzeri b\u00fcrokratik i\u015fkencelerin vatanda\u015f\u0131n \u00f6n\u00fcne \u00e7\u0131kar\u0131ld\u0131\u011f\u0131n\u0131 s\u00f6yleyerek \u201cMadem tek tu\u015fla abonelik yapabiliyorlar, vatanda\u015f\u0131n da istedi\u011fi zaman tek tu\u015fla da abonelikten ayr\u0131lmas\u0131 gerekiyor. Art\u0131k bili\u015fim \u00e7a\u011f\u0131nday\u0131z. T\u00fcm kay\u0131tlar ki\u015filerin E-Devletlerinde var. Ancak bir\u00e7ok b\u00fcrokratik ve yaz\u0131\u015fma engeli \u00e7\u0131kart\u0131l\u0131yor. Vatanda\u015f o esnada internet kullanmasa da para \u00f6d\u00fcyor. \u00d6zellikle ya\u015fl\u0131 insanlar\u0131m\u0131z bu engeller y\u00fcz\u00fcnden aylarca abonelikten ayr\u0131lma i\u015fkencesi ya\u015f\u0131yor. Kullanmad\u0131klar\u0131 halde fatura \u00f6demek zorunda b\u0131rak\u0131l\u0131yorlar. \u00c7\u0131k\u0131p a\u00e7\u0131klas\u0131nlar Varl\u0131k Fonu bu kullan\u0131lmayan ama \u00f6demek zorunda b\u0131rak\u0131lan faturalardan ne kadar kazand\u0131? Bu haks\u0131z kazan\u00e7 ve vatanda\u015fa i\u015fkencedir\u201d \u0130fadelerini kulland\u0131.<\/p>\n
Alpay Antmen\u2019in \u00f6nergesinde yer alan sorular \u015funlar;<\/p>\n
– Turkcell Superonline internet hizmeti i\u00e7in bir telefon onay\u0131 yeterken; \u00e7\u0131kmak i\u00e7in neden dilek\u00e7e, bir elektrik veya su faturas\u0131, kimlik, ikametgah ve ayr\u0131lma formu talep edilmektedir?<\/p>\n
\u2013 2018 Ocak ay\u0131 ila 2021 Ekim ay\u0131 aras\u0131nda Turkcell Superonline internet kullan\u0131c\u0131lar\u0131ndan ka\u00e7\u0131 ayr\u0131lmak istemi\u015f ancak bu b\u00fcrokratik engeller nedeniyle ayr\u0131lmak istedi\u011fi tarihten daha sonra ayr\u0131lmak durumunda kalm\u0131\u015ft\u0131r? Turkcell bu s\u00fcrede ne kadar haks\u0131z kazan\u00e7 elde etmi\u015ftir?<\/p>\n
\u2013 2018 Ocak ila 2021 Ekim aylar\u0131 aras\u0131nda Turkcell Superonline abonesi olan ancak ta\u015f\u0131nd\u0131ktan sonra Turkcell Superonline altyap\u0131s\u0131 olmad\u0131\u011f\u0131 i\u00e7in ayr\u0131lmak isteyen ka\u00e7 vatanda\u015f bulunmaktad\u0131r? Bu vatanda\u015flar belgeleri toplama s\u00fcrecinde internet kullanmad\u0131klar\u0131 halde ne kadar fatura \u00f6demi\u015ftir? \u0130nternet kullanmad\u0131\u011f\u0131 halde Turkcell Superonline\u2019nin bu vatanda\u015flardan \u00fccret talep etmesi a\u00e7\u0131k\u00e7a halk\u0131n zorla suiistimal edilmesi de\u011fil midir?<\/p>\n
\u2013 Bahsi ge\u00e7en tarihler aras\u0131nda Turkcell Superonline ile ilgili ka\u00e7 \u015fikayet yap\u0131lm\u0131\u015ft\u0131r? Bunlar\u0131n sonucu nedir?<\/p>\n
– Turkcell Superonline ba\u015fta olmak \u00fczere; bir telefon onay\u0131yla internet ve televizyon hizmeti sa\u011flayan bu \u015firketlerin vatanda\u015f\u0131n bir telefon onay\u0131yla da abonelik hizmetini sonland\u0131rmas\u0131 ve bu sayede haks\u0131z kazan\u00e7 elde etmelerinin \u00f6n\u00fcne ge\u00e7mek i\u00e7in bir giri\u015fimde bulunacak m\u0131s\u0131n\u0131z?<\/p>\n","protected":false},"excerpt":{"rendered":"
CHP Mersin Milletvekili Alpay Antmen, en b\u00fcy\u00fck hissedar\u0131n\u0131n Varl\u0131k Fonu oldu\u011fu Turkcell’in, Superonline internet hizmetinden ayr\u0131lmak isteyen vatanda\u015flara b\u00fcy\u00fck zorluklar \u00e7\u0131kar\u0131ld\u0131\u011f\u0131n\u0131 belirterek Cumhurba\u015fkan\u0131 Yard\u0131mc\u0131s\u0131 Fuat Oktay taraf\u0131ndan yan\u0131tlanmas\u0131 istemiyle Meclis … Devam\u0131n\u0131 Oku…<\/a><\/p>\n","protected":false},"author":2,"featured_media":15291,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[3],"tags":[],"_links":{"self":[{"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=\/wp\/v2\/posts\/15290"}],"collection":[{"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=15290"}],"version-history":[{"count":1,"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=\/wp\/v2\/posts\/15290\/revisions"}],"predecessor-version":[{"id":15292,"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=\/wp\/v2\/posts\/15290\/revisions\/15292"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=\/wp\/v2\/media\/15291"}],"wp:attachment":[{"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=15290"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=15290"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=15290"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}