Mersin B\u00fcy\u00fck\u015fehir Belediyesi, Mersin Su ve Kanalizasyon \u0130daresi (MESK\u0130) ev sahipli\u011finde, T\u00fcrkiye Kalite Derne\u011fi (KALDER) i\u015fbirli\u011fiyle bu y\u0131l 4.’s\u00fc ger\u00e7ekle\u015ftirilen Mersin Kalite Sempozyumu, \u2018\u0130leti\u015fimde Kalite\u2019 temas\u0131yla yap\u0131ld\u0131. Sempozyumda konu\u015fma yapan Su, Kaliteyi yakalad\u0131\u011f\u0131m\u0131z zaman \u00fclkemizi, d\u00fcnyam\u0131z\u0131 daha iyi hale getirebiliriz\u201d dedi.<\/p>\n
Kongre ve Sergi Saray\u0131\u2019nda ger\u00e7ekle\u015ftirilen sempozyuma Mersin\u2019de kalitenin mimar\u0131 Mersin B\u00fcy\u00fck\u015fehir Belediye Ba\u015fkan\u0131 Burhanettin Kocamaz\u2019\u0131n yan\u0131 s\u0131ra Mersin Valisi Ali \u0130hsan Su, Akdeniz B\u00f6lge ve Garnizon Komutan\u0131 Tu\u011famiral \u00d6nder G\u00fcrb\u00fcz, KKTC Mersin Ba\u015fkonsolosu Ay\u015fen Volkan \u0130nan\u0131ro\u011flu, Mersin \u0130l Emniyet M\u00fcd\u00fcr\u00fc Mehmet \u015eahne, Mersin \u0130l Jandarma Komutan\u0131 Jandarma K\u0131demli Albay Yusuf Ziyaeddin Cavlak,\u00a0 KALDER Y\u00f6netim Kurulu Ba\u015fkan\u0131 Buket Emino\u011flu Pilavc\u0131, \u0130stanbul \u015eehir \u00dcniversitesi Rekt\u00f6r\u00fc Prof. Dr. Peyami \u00c7elikcan, Marmara \u00dcniversitesi \u0130leti\u015fim Fak\u00fcltesi Dekan\u0131 Cengiz An\u0131k, Mersin \u00dcniversitesi \u0130leti\u015fim Fak\u00fcltesi Dekan\u0131 Prof. Dr. Senem Ay\u015fe Duruel, Toros \u00dcniversitesi \u0130ktisadi, \u0130dari ve Sosyal Bilimler Fak\u00fcltesi Dekan Vekili Prof. Dr. S\u00fcleyman T\u00fcrkel, TRT \u00c7ukurova M\u00fcd\u00fcr\u00fc Sebahattin Kahraman, CNN T\u00fcrk Haber Spikeri ve \u00d6\u011fretim G\u00f6revlisi Burak T\u00f6r\u00fcn, MESK\u0130 Genel M\u00fcd\u00fcr\u00fc Baha G\u00fcnhan G\u00fcng\u00f6rd\u00fc, Mersin \u0130l Milli E\u011fitim M\u00fcd\u00fcr\u00fc Adem Koca, \u0130l\u00e7e Kaymakamlar\u0131, \u0130l\u00e7e Belediye Ba\u015fkanlar\u0131, Oda ve Dernek Ba\u015fkanlar\u0131 kat\u0131ld\u0131.<\/span><\/p>\n \u00a0<\/p>\n Mersin B\u00fcy\u00fck\u015fehir Belediyesi, Mersin Su ve Kanalizasyon \u0130daresi (MESK\u0130)\u2019nin tan\u0131t\u0131m filmleri ile ba\u015flayan kalite sempozyumu 4 oturum halinde ger\u00e7ekle\u015fti.<\/span><\/p>\n \u00a0<\/p>\n Vali Su: \u201cKaliteyi yakalad\u0131\u011f\u0131m\u0131z zaman \u00fclkemizi,\u00a0<\/span><\/p>\n d\u00fcnyam\u0131z\u0131 daha iyi hale getirebiliriz\u201d<\/span><\/p>\n \u00a0<\/p>\n \u00a0<\/p>\n Kalitenin g\u00fcn\u00fcm\u00fczde en \u00f6nemli konulardan biri oldu\u011funa ve geli\u015fen rekabetin kalitenin artmas\u0131nda oynad\u0131\u011f\u0131 role de\u011finerek konu\u015fmas\u0131na ba\u015flayan Mersin Valisi Ali \u0130hsan Su \u201cT\u00fcm d\u00fcnyada kalitede m\u00fckemmellik dedi\u011fimiz seviyeye ula\u015fma y\u00f6n\u00fcnde h\u0131zl\u0131 bir \u00e7aba devam etmektedir. Bu u\u011fra\u015flar beraberinde de ileti\u015fimde de kaliteyi \u00f6ng\u00f6ren s\u00fcre\u00e7leri getiriyor.\u00a0 \u0130nsanlar bu kadar h\u0131zl\u0131 ba\u015f d\u00f6nd\u00fcr\u00fcc\u00fc geli\u015fme i\u00e7erisinde en b\u00fcy\u00fck s\u0131k\u0131nt\u0131y\u0131 ileti\u015fimde \u00e7ekiyor.\u00a0 Teknolojinin geli\u015fmesi ve ileti\u015fimde bir\u00e7ok modellerin de devreye girmesi ile beraber ileti\u015fimde kalitenin \u00f6nemi ortaya \u00e7\u0131km\u0131\u015ft\u0131r. \u0130leti\u015fimde kaliteden bahsedebilmemiz i\u00e7in de sorun \u00e7\u00f6zme yetene\u011finin olmas\u0131 gerekiyor. \u015eunu s\u00f6yleyebiliriz. Hayatta kaliteli olmak, kaliteyi yakalayabilmek i\u00e7in insanlar\u0131m\u0131z\u0131 kaliteli hale getirmemiz laz\u0131m. Kaliteyi yakalad\u0131\u011f\u0131m\u0131z zaman \u00fclkemizi, d\u00fcnyam\u0131z\u0131 daha iyi hale getirebiliriz\u201d dedi.\u00a0\u00a0 \u00a0 \u00a0\u00a0<\/span><\/p>\n Ba\u015fkan Kocamaz, \u201cEFQM M\u00fckemmellik Modelini benimsemek t\u00fcm insanl\u0131\u011f\u0131 a\u015fk derecesinde sevmek demektir\u201d<\/span><\/p>\n \u00a0<\/p>\n Tan\u0131t\u0131m filminin ger\u00e7ekle\u015fmesinin ard\u0131ndan konu\u015fan Mersin B\u00fcy\u00fck\u015fehir Belediye Ba\u015fkan\u0131 Burhanettin Kocamaz, \u201cTarihin en konforlu d\u00f6neminde ya\u015fayan \u015fansl\u0131 insanlar olarak hayat\u0131 alg\u0131lamaktaki temel form\u00fcl\u00fcm\u00fcz yanl\u0131\u015f. T\u00fcketim \u00e7a\u011f\u0131n\u0131n insanlar\u0131 olarak her \u015feye \u201csahip olmaya\u201d \u00e7al\u0131\u015f\u0131yor, h\u0131zla t\u00fcketiyoruz. Kendimiz d\u0131\u015f\u0131nda her \u015feyi ve herkesi k\u00f6le gibi g\u00f6r\u00fcyoruz. Herkesten ve her \u015feyden bizi mutlu etmesini bekliyoruz. \u0130\u015fin asl\u0131, \u201cdo\u011fru sevmeyi\u201d bilmiyoruz. Oysa sevmek, \u201csahip olmak\u201d de\u011fil sahiplenmektir, sorumluluk \u00fcstlenmektir. Korumak, kollamak, geli\u015ftirmek, ya\u015fatmaya \u00e7al\u0131\u015fmakt\u0131r. Mutlu olmakla yetinmeyip mutlu etmeyi de bilmektir. \u201cBen\u201d de\u011fil \u201cBiz\u201d merkezli d\u00fc\u015f\u00fcnebilmektir\u201d dedi.<\/span><\/p>\n \u00a0<\/p>\n \u00a0<\/p>\n S\u00fcrd\u00fcr\u00fclebilir ya\u015fam d\u00f6ng\u00fcs\u00fcn\u00fcn ancak sevgi odakl\u0131 kurulabilece\u011finin alt\u0131n\u0131 \u00e7izen Ba\u015fkan Kocamaz, \u201cDaha konforlu ya\u015famak i\u00e7in daha \u00e7ok t\u00fcketmek, daha \u00e7ok t\u00fcketebilmek i\u00e7in daha \u00e7ok \u00fcretmek k\u0131s\u0131rd\u00f6ng\u00fcs\u00fcn\u00fc hep birlikte k\u0131ral\u0131m. D\u00fcnyam\u0131z\u0131n gelece\u011fini, gelecek ku\u015faklar\u0131n hak ve hukukunu koruyacak, s\u00fcrd\u00fcr\u00fclebilir ya\u015fam d\u00f6ng\u00fcs\u00fcn\u00fc m\u00fcmk\u00fcn k\u0131lacak Sevgi Odakl\u0131 Medeniyeti kurma onurunu hep birlikte payla\u015fal\u0131m\u201d \u015feklinde konu\u015ftu.<\/span><\/p>\n \u00a0<\/p>\n EFQM M\u00fckemmellik Modelini hakk\u0131yla uygulaman\u0131n ve benimsemenin t\u00fcm insanl\u0131\u011f\u0131 a\u015fk derecesinde sevmek anlam\u0131na geldi\u011fini de s\u00f6zlerine ekleyen Ba\u015fkan Kocamaz, \u201cKalite odakl\u0131 EFQM M\u00fckemmellik Modelini benimsemek, asl\u0131nda vatan\u0131m\u0131z\u0131, d\u00fcnyan\u0131n ekosistemini ve t\u00fcm insanl\u0131\u011f\u0131 a\u015fk derecesinde sevmek demektir. Y\u00fcksek bir insanl\u0131k idealini ger\u00e7e\u011fe d\u00f6n\u00fc\u015ft\u00fcrmeye karar vermek demektir\u201d dedi.<\/span><\/p>\n \u00a0<\/p>\n Kalder\u2019in tan\u0131t\u0131m filminin ard\u0131ndan konu\u015fan KALDER Y\u00f6netim Kurulu Ba\u015fkan\u0131 Buket Emino\u011flu Pilavc\u0131 h\u0131zla de\u011fi\u015fen d\u00fcnyada d\u00f6n\u00fc\u015f\u00fcme liderlik etmenin \u00f6neminden bahsederek,\u00a0 d\u00f6n\u00fc\u015f\u00fcm\u00fcn do\u011fru bir modelin k\u0131lavuzlu\u011funda olabilece\u011finin alt\u0131n\u0131 \u00e7izdi. Pilavc\u0131, \u201cEFQM M\u00fckemmellik modeli ger\u00e7ekten b\u00fct\u00fcnselli\u011fi i\u00e7eren bir model. Art\u0131k kalite konusu, tek boyutlu, sadece i\u015fin ya da hizmetin kalitesini anlatan bir konu de\u011fil. Var olabilmek, \u00fclkemizin rekabet g\u00fcc\u00fcn\u00fc artt\u0131rabilmek ve bu \u00fclkede ya\u015fayan her insan\u0131n ya\u015fam kalitesine katk\u0131da bulunabilmek d\u00f6n\u00fc\u015fmekle m\u00fcmk\u00fcn. Bunun \u00e7ok \u00f6nemli bir par\u00e7as\u0131 da do\u011fru ileti\u015fimdir. \u0130nsanl\u0131k olarak var oldu\u011fumuz g\u00fcnden bu yana ileti\u015fim halindeyiz. \u0130leti\u015fim bana g\u00f6re etkili ileti\u015flim kriteri ile de\u011ferlendirilmeli. Bug\u00fcn bir tuzakla kar\u015f\u0131 kar\u015f\u0131yay\u0131z. Teknoloji bu kadar h\u0131zla geli\u015firken, elimizde ileti\u015fim i\u00e7in bu kadar fazla materyal ve ara\u00e7 varken ‘Biz nas\u0131l ileti\u015fiyoruz’ konusuna dikkatle bakmam\u0131z laz\u0131m. \u0130leti\u015fim etkisi asl\u0131nda b\u00fct\u00fcnsellikten ge\u00e7iyor\u201d dedi.<\/span><\/p>\n \u00a0<\/p>\n Pilavc\u0131\u2019dan temsilcilik m\u00fcjdesi<\/span><\/p>\n \u00a0<\/p>\n Mersin gibi bir b\u00f6lgede EFQM m\u00fckemmellik modelinin daha \u00e7ok kurum ve kurulu\u015fa yay\u0131lmas\u0131n\u0131 arzu ettiklerini ifade eden Pilavc\u0131, \u201cBiz Mersin\u2019in \u00d6rnek bir \u015fehir olmas\u0131n\u0131 istiyoruz. Biz bir temsilcilik i\u00e7in \u00e7al\u0131\u015fmalara ba\u015flad\u0131k. \u00c7ok yak\u0131n zamanda temsilcili\u011fimizi bas\u0131na da a\u00e7\u0131klayaca\u011f\u0131z. Bu KalDer olarak bizim \u00e7ok fazla beklentimizin oldu\u011fu b\u00f6lgede bug\u00fcne kadar beklide gecikti\u011fimiz bir \u00e7al\u0131\u015fmaya ba\u015flama haberimizi sizlerle ilk defa burada payla\u015fm\u0131\u015f olmak istedim. Umar\u0131m bu \u015fekilde ileti\u015fim platformlar\u0131n\u0131 daha s\u0131k bir \u015fekilde yapar\u0131z. Hep birlikte sonunda bir \u015feyler alabilece\u011fimiz bir sempozyum olaca\u011f\u0131ndan eminim\u201d ifadelerini kulland\u0131.<\/span><\/p>\n \u00a0<\/p>\n Konu\u015fmalar\u0131n ard\u0131ndan \u0130leti\u015fimde Kalite ba\u015fl\u0131\u011f\u0131 alt\u0131nda ger\u00e7ekle\u015fen oturumda gazeteci, yazar, sinema oyuncusu ve Posta Gazetesi Yaz\u0131 \u0130\u015fleri M\u00fcd\u00fcr\u00fc Mehmet Co\u015fkundeniz mesleki tecr\u00fcbelerini dinleyenlere aktard\u0131.<\/span><\/p>\n \u00a0<\/p>\n EFQM M\u00fckemmellik Modeli Uygulamalar\u0131 ve Kazan\u0131mlar\u0131 ba\u015fl\u0131\u011f\u0131nda ve KalDer Y\u00f6netim Kurulu Ba\u015fkan Yard\u0131mc\u0131s\u0131 ve TM\u00d6YK Ba\u015fkan\u0131 Kaan G\u00fcrgen\u00e7 moderat\u00f6rl\u00fc\u011f\u00fcnde ger\u00e7ekle\u015fen ikinci oturumda ESBA\u015e M\u00fckemmellik Geli\u015ftirme M\u00fcd\u00fcr Berrin Atalan, AGDA\u015e \u0130nsan Kaynaklar\u0131 ve Y\u00f6netim Sistemleri M\u00fcd\u00fcr\u00fc Emre U\u011fur, Antalya Sabiha G\u00f6k\u00e7en Anaokulu M\u00fcd\u00fcr\u00fc Asl\u0131 Kanbir kalite yolculu\u011fu tecr\u00fcbelerini kat\u0131l\u0131mc\u0131larla payla\u015ft\u0131.<\/span><\/p>\n \u00a0<\/p>\n Mersin \u00dcniversitesi \u0130leti\u015fim Fak\u00fcltesi Dekan\u0131 Prof. Dr. Senem Ay\u015fe Duruel Erk\u0131l\u0131\u00e7 moderat\u00f6rl\u00fc\u011f\u00fcnde ger\u00e7ekle\u015fen \u00fc\u00e7\u00fcnc\u00fc oturum \u2018\u0130leti\u015fimde Kalite\u2019 ba\u015fl\u0131\u011f\u0131nda, \u0130stanbul \u015eehir \u00dcniversitesi Rekt\u00f6r\u00fc Peyami \u00c7elikcan konu\u015fmac\u0131 olarak kat\u0131ld\u0131.<\/span><\/p>\n \u00a0<\/p>\n Son olarak ger\u00e7ekle\u015fen Ya\u015fam Bi\u00e7imi Olarak Kalite\u2019 konu ba\u015fl\u0131kl\u0131 oturumda ise CNN T\u00fcrk Haber Spikeri ve \u00d6\u011fretim G\u00f6revlisi Burak T\u00f6r\u00fcn tecr\u00fcbelerini, yay\u0131nc\u0131l\u0131k hayat\u0131 kariyeri ve ileti\u015fimde kalitenin \u00f6neminden bahsetti.<\/span><\/p>\n \u00a0<\/p>\n","protected":false},"excerpt":{"rendered":" Mersin B\u00fcy\u00fck\u015fehir Belediyesi, Mersin Su ve Kanalizasyon \u0130daresi (MESK\u0130) ev sahipli\u011finde, T\u00fcrkiye Kalite Derne\u011fi (KALDER) i\u015fbirli\u011fiyle bu y\u0131l 4.’s\u00fc ger\u00e7ekle\u015ftirilen Mersin Kalite Sempozyumu, \u2018\u0130leti\u015fimde Kalite\u2019 temas\u0131yla yap\u0131ld\u0131. Sempozyumda konu\u015fma yapan … Devam\u0131n\u0131 Oku…<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[],"tags":[],"_links":{"self":[{"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=\/wp\/v2\/posts\/1932"}],"collection":[{"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1932"}],"version-history":[{"count":0,"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=\/wp\/v2\/posts\/1932\/revisions"}],"wp:attachment":[{"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1932"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1932"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1932"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}