Mersin B\u00fcy\u00fck\u015fehir Belediyesi, vatanda\u015flar\u0131n ve personelin memnuniyetini \u00f6n planda tutmak, beklenti ve isteklerini zaman\u0131nda, en etkin \u015fekilde kar\u015f\u0131lamak amac\u0131yla kalite \u00e7al\u0131\u015fmalar\u0131n\u0131 s\u00fcrd\u00fcr\u00fcyor. Bu kapsamda d\u0131\u015f ve i\u00e7 tetkiklerle hizmet kalitesi denetlenen Mersin B\u00fcy\u00fck\u015fehir Belediyesi, TSE taraf\u0131ndan d\u0131\u015f tetkike tabi tutulacak.<\/p>\n
3 g\u00fcn boyunca TSE’den kat\u0131lan ba\u015f tetkik g\u00f6revlisi ve uzmanlar taraf\u0131ndan tetkike tabi tutulacak olan Mersin B\u00fcy\u00fck\u015fehir Belediyesi, s\u00fcre\u00e7 sonunda belgelerin ge\u00e7erlili\u011finin devam\u0131 i\u00e7in g\u00f6zlem tetki\u011fini ba\u015far\u0131 ile ge\u00e7meyi hedefliyor.<\/p>\n
Tetkik, a\u00e7\u0131l\u0131\u015f toplant\u0131s\u0131yla ba\u015flad\u0131<\/p>\n
TS ISO 45001 \u0130\u015f Sa\u011fl\u0131\u011f\u0131 ve G\u00fcvenli\u011fi Y\u00f6netim Sistemi ve TS EN ISO 9001 Kalite Y\u00f6netim Sistemi G\u00f6zetim Tetkiki, yap\u0131lan toplant\u0131yla ba\u015flad\u0131.<\/p>\n
Kent Konseyi Toplant\u0131 Salonu’nda yap\u0131lan toplant\u0131ya; Mersin B\u00fcy\u00fck\u015fehir Belediyesi Genel Sekreteri Olcay Tok, Genel Sekreter Yard\u0131mc\u0131s\u0131 ve Y\u00f6netim Temsilcisi Ali R\u0131za \u00d6zdemir, Genel Sekreter Yard\u0131mc\u0131s\u0131 Serdal G\u00f6kayaz, TSE Ba\u015f Tetkik G\u00f6revlisi Hidayet \u015eahin, TSE Ba\u015f Tetkik G\u00f6revlisi \u00d6nder \u00d6get\u00fcrk, TSE tetkik g\u00f6revlileri, Mersin B\u00fcy\u00fck\u015fehir Belediyesi daire ba\u015fkanlar\u0131 ve \u015fube m\u00fcd\u00fcrleri kat\u0131ld\u0131. D\u0131\u015f tetkikler, 6-8 Haziran tarihleri aras\u0131nda Mersin B\u00fcy\u00fck\u015fehir Belediyesi’nin t\u00fcm birimlerine y\u00f6nelik olarak yap\u0131lacak.<\/p>\n
Tok: “Mersin B\u00fcy\u00fck\u015fehir Belediyesi olarak kalite y\u00f6netimine \u00f6nem veriyoruz”<\/p>\n
D\u0131\u015f tetkikle ilgili de\u011ferlendirmelerde bulunan Mersin B\u00fcy\u00fck\u015fehir Belediyesi Genel Sekreteri Olcay Tok, “Bu tetkikin de, daha \u00f6nceki d\u0131\u015f tetkiklerimizde oldu\u011fu gibi ba\u015far\u0131l\u0131 bir \u015fekilde ge\u00e7mesini diliyorum. Zaten Mersin B\u00fcy\u00fck\u015fehir Belediyesi olarak, kalite y\u00f6netimine \u00f6nem veriyoruz. Sizlerin de \u00f6nerileri bizim i\u00e7in \u00e7ok \u00f6nemli. 2019’dan itibaren \u00f6nemli yol ald\u0131\u011f\u0131m\u0131z\u0131 d\u00fc\u015f\u00fcn\u00fcyorum. T\u00fcm daire ba\u015fkanlar\u0131m\u0131z ve \u015fube m\u00fcd\u00fcrlerimiz bu konuda hem e\u011fitim al\u0131yorlar, hem de kendi \u00e7al\u0131\u015fmalar\u0131n\u0131 yap\u0131yorlar” dedi.<\/p>\n
\u00d6zdemir: “Denetimlerin kurumumuza \u00e7ok katk\u0131 sa\u011flayaca\u011f\u0131ndan eminiz”<\/p>\n
Mersin B\u00fcy\u00fck\u015fehir Belediyesi Genel Sekreter Yard\u0131mc\u0131s\u0131 ve Y\u00f6netim Temsilcisi Ali R\u0131za \u00d6zdemir, tetkik heyeti gelmeden \u00f6nce t\u00fcm s\u00fcre\u00e7leri ba\u015far\u0131l\u0131 bir \u015fekilde tamamlad\u0131klar\u0131n\u0131 ifade ederek, “Daha \u00f6nceki TSE denetimlerinde oldu\u011fu gibi, bu denetimlerin de kurumumuza \u00e7ok katk\u0131 sa\u011flayaca\u011f\u0131ndan eminiz. \u0130n\u015fallah g\u00fczel bir tetkik s\u00fcreci ge\u00e7er. Sizin geli\u015finizden \u00f6nce, biz zaten s\u00fcre\u00e7lerimizi Kalite Y\u00f6netim \u015eube M\u00fcd\u00fcrl\u00fc\u011f\u00fcm\u00fcz ile birlikte tamamlad\u0131k. \u0130\u00e7 tetkiklerimizi ve g\u00f6zden ge\u00e7irme s\u00fcre\u00e7lerimizi tamamlad\u0131k. Biz haz\u0131r\u0131z. \u0130n\u015fallah sizlerin de katk\u0131s\u0131yla, g\u00fczel bir denetim ge\u00e7ece\u011fini temenni ediyorum” diye konu\u015ftu.<\/p>\n
Ba\u015fer: “Belgemizi yenilemeye ve yenilerini katmaya devam edece\u011fiz”<\/p>\n
Mersin B\u00fcy\u00fck\u015fehir Belediyesi Kalite Y\u00f6netimi ve Kent Ara\u015ft\u0131rmalar\u0131 \u015eube M\u00fcd\u00fcr\u00fc Ezgi Ba\u015fer ise, \u015eube M\u00fcd\u00fcrl\u00fc\u011f\u00fc olarak 4 belge \u00fczerine \u00e7al\u0131\u015fmalar\u0131n\u0131 y\u00fcr\u00fctt\u00fcklerinden s\u00f6z ederek, “2015’te edindi\u011fimiz Kalite Y\u00f6netim Sistemi ve 2019’da edindi\u011fimiz \u0130\u015f Sa\u011fl\u0131\u011f\u0131 ve G\u00fcvenli\u011fi Y\u00f6netim Sistemi \u00fczerine g\u00f6zlem tetkiki ger\u00e7ekle\u015ftirece\u011fiz. Bug\u00fcn itibariyle TSE’den tetkik heyetimizi a\u011f\u0131rlad\u0131k. \u00c7al\u0131\u015fmalar\u0131m\u0131z\u0131n verimlili\u011finin sonucunu alarak, bu d\u0131\u015f tetkiki de ba\u015far\u0131l\u0131 bir \u015fekilde ge\u00e7irerek, belge g\u00f6zlem tetkikimizi ba\u015far\u0131l\u0131 bir \u015fekilde sonland\u0131rmay\u0131 planl\u0131yoruz. Kurumsal anlamda, belirli periyotlarla belgemizi yenilemeye ve yenilerini katmaya devam edece\u011fiz. 3 g\u00fcnl\u00fck bir program\u0131m\u0131z var. S\u0131k\u0131 bir tetkik bizi bekliyor. TSE’den gelen de\u011ferli kat\u0131l\u0131mc\u0131lar burada. M\u00fcmk\u00fcn mertebe dairelerimizin hepsinin ziyaret edilmesi ve sonras\u0131nda g\u00f6zlemlerin, bulgular\u0131n bizimle payla\u015f\u0131lmas\u0131 planlan\u0131yor. Sonucunda da verimli bir sonu\u00e7 alaca\u011f\u0131m\u0131za inan\u0131yoruz” ifadelerini kulland\u0131.<\/p>\n
\u015eahin: “\u00c7al\u0131\u015fan sa\u011fl\u0131\u011f\u0131n\u0131 \u00f6nemseyen bir kurum g\u00f6r\u00fcyoruz”<\/p>\n
TSE Ba\u015f Tetkik G\u00f6revlisi Hidayet \u015eahin, tetkik s\u00fcrecini ve denetim prosed\u00fcr\u00fcn\u00fc anlatt\u0131. “Ba\u015far\u0131l\u0131 bir denetim olsun istiyoruz” diyen \u015eahin, Mersin B\u00fcy\u00fck\u015fehir Belediyesi’nin birimlerini gezerek, gerekli incelemeleri yapacaklar\u0131n\u0131 aktard\u0131. Mersin B\u00fcy\u00fck\u015fehir Belediyesi’nin, kalite y\u00f6netimine ve i\u015f sa\u011fl\u0131\u011f\u0131 ile g\u00fcvenli\u011fine \u00f6nem veren bir kurum oldu\u011funu g\u00f6rd\u00fcklerini ifade eden \u015eahin, “\u0130\u015f Sa\u011fl\u0131\u011f\u0131 ve G\u00fcvenli\u011fi, do\u011frudan sa\u011fl\u0131kla ilgili problemi olu\u015fturdu\u011fu i\u00e7in \u00e7ok k\u0131ymet veriyoruz. Biz Mersin B\u00fcy\u00fck\u015fehir Belediyesi’ne bakt\u0131\u011f\u0131m\u0131zda, \u00e7al\u0131\u015fan sa\u011fl\u0131\u011f\u0131n\u0131 \u00f6nemseyen bir kurum g\u00f6r\u00fcyoruz kar\u015f\u0131m\u0131zda. Kurumsal duyarl\u0131l\u0131\u011f\u0131 oldu\u011funu g\u00f6r\u00fcyoruz. \u00c7\u00fcnk\u00fc TSE’den, ba\u011f\u0131ms\u0131z bir kurulu\u015ftan 9001 Kalite Y\u00f6netim Sistemi gibi bir standart alm\u0131\u015fs\u0131n\u0131z” diye konu\u015ftu.<\/p>\n
Kurumsal yakla\u015f\u0131m\u0131ndan dolay\u0131 B\u00fcy\u00fck\u015fehir Belediyesi’ni tebrik eden \u015eahin, “\u00c7al\u0131\u015fan\u0131n sa\u011fl\u0131\u011f\u0131n\u0131, vatanda\u015f\u0131n memnuniyetini ve \u00e7evreyi \u00f6nemseyen, 45001 gibi bir standard\u0131 uygulamaya \u00e7al\u0131\u015fan Mersin B\u00fcy\u00fck\u015fehir Belediyesi’ni takdir ediyoruz. Kolay bir yakla\u015f\u0131m de\u011fil. Belediyenin her bir daire ba\u015fkanl\u0131\u011f\u0131nda farkl\u0131 risklerde i\u015fler yap\u0131l\u0131yor” \u015feklinde konu\u015ftu.<\/p>\n
Tetkikin ba\u015far\u0131l\u0131 ge\u00e7mesini dileyen TSE Ba\u015f Tetkik G\u00f6revlisi \u00d6nder \u00d6get\u00fcrk, “Umar\u0131m ba\u015far\u0131l\u0131 bir tetkik olacak” derken, TSE Tetkik G\u00f6revlisi Mukaddem K\u0131l\u0131\u00e7 ise, “\u0130kinci defa Belediye’ye gelmekten mutlu oldum. Umar\u0131m katma de\u011feri bol bir tetkik olur” diye konu\u015ftu.<\/p>\n","protected":false},"excerpt":{"rendered":"
Mersin B\u00fcy\u00fck\u015fehir Belediyesi, vatanda\u015flar\u0131n ve personelin memnuniyetini \u00f6n planda tutmak, beklenti ve isteklerini zaman\u0131nda, en etkin \u015fekilde kar\u015f\u0131lamak amac\u0131yla kalite \u00e7al\u0131\u015fmalar\u0131n\u0131 s\u00fcrd\u00fcr\u00fcyor. Bu kapsamda d\u0131\u015f ve i\u00e7 tetkiklerle hizmet kalitesi … Devam\u0131n\u0131 Oku…<\/a><\/p>\n","protected":false},"author":2,"featured_media":26225,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[3],"tags":[],"_links":{"self":[{"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=\/wp\/v2\/posts\/26224"}],"collection":[{"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=26224"}],"version-history":[{"count":1,"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=\/wp\/v2\/posts\/26224\/revisions"}],"predecessor-version":[{"id":26226,"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=\/wp\/v2\/posts\/26224\/revisions\/26226"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=\/wp\/v2\/media\/26225"}],"wp:attachment":[{"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=26224"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=26224"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=26224"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}