Mersin B\u00fcy\u00fck\u015fehir Belediyesi, toplumsal fark\u0131ndal\u0131k olu\u015fturmak ve vatanda\u015flar\u0131n t\u00fcketici haklar\u0131 konusunda bilin\u00e7lenmesini sa\u011flamak ad\u0131na kent genelinde, ‘Haklar\u0131n\u0131z\u0131 Biliyor musunuz?’ adl\u0131 bro\u015f\u00fcrler da\u011f\u0131tt\u0131. Bu kapsamda Zab\u0131ta Dairesi Ba\u015fkanl\u0131\u011f\u0131 ekipleri, Mersin Ticaret \u0130l M\u00fcd\u00fcrl\u00fc\u011f\u00fc’n\u00fcn de i\u015fbirli\u011fiyle, vatanda\u015flar\u0131n suistimal ve doland\u0131r\u0131c\u0131l\u0131k vakalar\u0131ndan dolay\u0131 ma\u011fduriyet ya\u015famamas\u0131 ad\u0131na harekete ge\u00e7ti. Ekipler, kent merkezi ba\u015fta olmak \u00fczere il\u00e7elerde ‘T\u00fcketici Haklar\u0131 Rehberi’ni vatanda\u015fla bulu\u015fturdu.<\/p>\n
Vatanda\u015flar\u0131n yo\u011fun olarak kulland\u0131\u011f\u0131 noktalardan biri olan Forum AVM \u00f6n\u00fcnde de bro\u015f\u00fcr da\u011f\u0131t\u0131m\u0131 yapan ekipler, vatanda\u015flara t\u00fcketici haklar\u0131na ili\u015fkin bilgilendirme yapt\u0131. Vatanda\u015flar\u0131n al\u0131\u015fveri\u015f yaparken g\u00fcnl\u00fck hayatta s\u0131kl\u0131kla kar\u015f\u0131la\u015ft\u0131\u011f\u0131 problemlere iyi bir \u00e7\u00f6z\u00fcm sunan el bro\u015f\u00fcr\u00fcnde; al\u0131\u015fveri\u015f yaparken dikkat edilmesi gereken hususlardan ay\u0131pl\u0131 mala, iade, de\u011fi\u015fim ve s\u00f6zle\u015fme haklar\u0131na var\u0131ncaya kadar her t\u00fcrl\u00fc bilgi yer al\u0131yor. \u0130htiya\u00e7 an\u0131nda aranacak irtibat numaralar\u0131n\u0131n da yaz\u0131l\u0131 oldu\u011fu bro\u015f\u00fcrde, vatanda\u015flara t\u00fcketici haklar\u0131na ili\u015fkin fark\u0131ndal\u0131k kazand\u0131r\u0131lmas\u0131 ama\u00e7lan\u0131yor.<\/p>\n
K\u00fclbay: “Vatanda\u015flar\u0131m\u0131zda t\u00fcketici haklar\u0131yla ilgili fark\u0131ndal\u0131k olu\u015fturmak istiyoruz”<\/p>\n
B\u00fcy\u00fck\u015fehir Belediyesi’nin haz\u0131rlam\u0131\u015f oldu\u011fu ‘Haklar\u0131n\u0131z\u0131 Biliyor musunuz?’ adl\u0131 bro\u015f\u00fcrleri vatanda\u015fla bulu\u015fturduklar\u0131n\u0131 belirten Zab\u0131ta Dairesi Ba\u015fkanl\u0131\u011f\u0131’nda Zab\u0131ta Amiri olarak g\u00f6rev yapan Naz\u0131m K\u00fclbay, “Amac\u0131m\u0131z vatanda\u015flar\u0131m\u0131z\u0131 bilin\u00e7lendirmek, t\u00fcketici haklar\u0131yla ilgili fark\u0131ndal\u0131k olu\u015fturmak ve haklar\u0131na sahip \u00e7\u0131kmalar\u0131n\u0131 sa\u011flamak” \u015feklinde konu\u015ftu.<\/p>\n
Bro\u015f\u00fcr da\u011f\u0131t\u0131m\u0131n\u0131 vatanda\u015flar\u0131n yo\u011fun oldu\u011fu k\u00f6y muhtarl\u0131klar\u0131, AVM \u00f6nleri gibi noktalarda ger\u00e7ekle\u015ftirdiklerini kaydeden K\u00fclbay, “Vatanda\u015fl\u0131klar\u0131m\u0131z\u0131n, bilin\u00e7li t\u00fcketici olmas\u0131n\u0131 sa\u011flamak istiyoruz. Bro\u015f\u00fcr\u00fcn i\u00e7eri\u011finde; vatanda\u015flar\u0131m\u0131z\u0131n ald\u0131klar\u0131 \u00fcr\u00fcnlerle ilgili zaman\u0131nda de\u011fi\u015fimin yap\u0131lmas\u0131, iadesi, s\u00f6zle\u015fme ve mahkeme s\u00fcreci gibi t\u00fcm bilgiler mevcut. B\u00fcy\u00fck\u015fehir Belediyesi olarak, vatanda\u015flar\u0131m\u0131z\u0131n al\u0131\u015fveri\u015f yaparken aldanmamas\u0131, aldat\u0131lmamas\u0131 ve bilin\u00e7li t\u00fcketici olmalar\u0131 i\u00e7in gereken gayreti g\u00f6steriyoruz” dedi.<\/p>\n
Vatanda\u015flar, Belediye’nin yapt\u0131\u011f\u0131 bilgilendirmeden son derece memnun<\/p>\n
Vatanda\u015flardan Elif Yaprak \u00d6zgen\u00e7, t\u00fcketici haklar\u0131n\u0131n bir k\u0131sm\u0131n\u0131 bildi\u011finden s\u00f6z ederek, “S\u00fcrekli al\u0131\u015fveri\u015f halindeyiz. \u00d6zellikle internet al\u0131\u015fveri\u015fi \u00e7ok yayg\u0131n oldu\u011fu i\u00e7in, az \u00e7ok biliyoruz diye d\u00fc\u015f\u00fcn\u00fcyorum. Bro\u015f\u00fcr\u00fc inceledim ve ger\u00e7ekten de bilmedi\u011fimiz noktalar oldu\u011funu g\u00f6rd\u00fcm. \u00c7ok bilgilendirici oldu\u011funu d\u00fc\u015f\u00fcn\u00fcyorum. B\u00f6yle bir giri\u015fimde bulunduklar\u0131 i\u00e7in de belediyemize te\u015fekk\u00fcr ediyorum. Bunun vatanda\u015fa kesinlikle faydas\u0131 olacak. \u00c7\u00fcnk\u00fc haklar\u0131m\u0131z\u0131 baz\u0131 zamanlar bilmiyoruz ve maalesef bunun suistimal edildi\u011fini g\u00f6rebiliyoruz. Ama haklar\u0131m\u0131z\u0131 bilir ve bunun pe\u015fine d\u00fc\u015fersek, bunun bize yararl\u0131 olaca\u011f\u0131n\u0131 d\u00fc\u015f\u00fcn\u00fcyorum” dedi.<\/p>\n
Vatanda\u015flardan Dildare Ate\u015f de t\u00fcketici haklar\u0131n\u0131n tamam\u0131n\u0131 bilmedi\u011fini ifade ederek, B\u00fcy\u00fck\u015fehir Belediyesi taraf\u0131ndan da\u011f\u0131t\u0131m\u0131 yap\u0131lan bro\u015f\u00fcrler hakk\u0131nda, “Okudu\u011fum kadar\u0131yla faydal\u0131 buldum. Ald\u0131\u011f\u0131m \u00fcr\u00fcn\u00fc iade etmemle ilgili b\u00f6l\u00fcm\u00fc okudum ve \u00e7ok faydal\u0131 buldum” diye konu\u015ftu.<\/p>\n
Baz\u0131 konularda \u015firketlerden fayda g\u00f6remediklerini veya uzaktan verilen sipari\u015flerde kime ba\u015fvurup, nas\u0131l iade edeceklerini bilemediklerini ifade eden vatanda\u015flardan Bahar Ba\u015fg\u00fczel, bro\u015f\u00fcrde yaz\u0131lanlar\u0131 \u00e7ok bilgilendirici buldu\u011funu aktararak, “Bu bilgilendirme ve \u00f6zellikle son k\u0131s\u0131mdaki telefon numaralar\u0131 bizim i\u00e7in \u00e7ok kurtar\u0131c\u0131. \u0130nsanlar sadece mal ve k\u0131yafet almakta de\u011fil, di\u011fer servisler konusunda da bilgilendirilmi\u015f” ifadelerini kulland\u0131.<\/p>\n
T\u00fcketici haklar\u0131 konusunda \u00e7ok bir bilgisi olmad\u0131\u011f\u0131n\u0131, hatta ma\u011fdur oldu\u011fu durumlarda ne yapmas\u0131 gerekti\u011fini tam olarak bilmedi\u011fini kaydeden Burak \u00c7ak\u0131c\u0131, “Bro\u015f\u00fcrdeki bilgileri kesinlikle faydal\u0131 buldum. En az\u0131ndan ara\u015ft\u0131rm\u0131\u015f oldum ve haklar\u0131m\u0131 bundan sonra takip edece\u011fim” dedi.<\/p>\n
Mersin B\u00fcy\u00fck\u015fehir Belediyesi’nin, t\u00fcm hizmetlerinde ba\u015far\u0131l\u0131 ve insanlara faydas\u0131 olan bir sistemle \u00e7al\u0131\u015fmas\u0131na dikkat \u00e7eken Baran Y\u0131ld\u0131z ise, “Da\u011f\u0131t\u0131lan bro\u015f\u00fcrle insanlar\u0131 bilgilendiriyorlar. Burada gerekli a\u00e7\u0131klamalar\u0131n hepsi yap\u0131lm\u0131\u015f, insanlara bilgiler ve numaralar verilmi\u015f. Halk\u0131m\u0131z bundan faydalanabilir. Belediyemize te\u015fekk\u00fcr ediyoruz” dedi.<\/p>\n","protected":false},"excerpt":{"rendered":"
Mersin B\u00fcy\u00fck\u015fehir Belediyesi, toplumsal fark\u0131ndal\u0131k olu\u015fturmak ve vatanda\u015flar\u0131n t\u00fcketici haklar\u0131 konusunda bilin\u00e7lenmesini sa\u011flamak ad\u0131na kent genelinde, ‘Haklar\u0131n\u0131z\u0131 Biliyor musunuz?’ adl\u0131 bro\u015f\u00fcrler da\u011f\u0131tt\u0131. Bu kapsamda Zab\u0131ta Dairesi Ba\u015fkanl\u0131\u011f\u0131 ekipleri, Mersin Ticaret … Devam\u0131n\u0131 Oku…<\/a><\/p>\n","protected":false},"author":2,"featured_media":27764,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[2,3],"tags":[],"_links":{"self":[{"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=\/wp\/v2\/posts\/27763"}],"collection":[{"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=27763"}],"version-history":[{"count":1,"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=\/wp\/v2\/posts\/27763\/revisions"}],"predecessor-version":[{"id":27765,"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=\/wp\/v2\/posts\/27763\/revisions\/27765"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=\/wp\/v2\/media\/27764"}],"wp:attachment":[{"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=27763"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=27763"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=27763"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}