Geli\u015ftirdi\u011fi dijital \u00e7\u00f6z\u00fcmler ile milyonlarca kullan\u0131c\u0131ya hizmet veren Enerjisa Da\u011f\u0131t\u0131m \u015eirketleri Ba\u015fkent EDA\u015e, Ayeda\u015f ve Toroslar EDA\u015e, Turkey Call Center Awards 2023\u2019ten (T\u00fcrkiye \u0130leti\u015fim Merkezi \u00d6d\u00fclleri) \u00f6d\u00fclle d\u00f6nd\u00fc. Enerjisa Da\u011f\u0131t\u0131m \u015eirketleri \u201cEn \u0130yi Dijital \u00c7\u00f6z\u00fcm\u201d kategorisinde Da\u011f\u0131t\u0131m \u015eirketleri Web Siteleri i\u00e7in \u201cEn \u00d6vg\u00fcye De\u011fer\u201d \u00f6d\u00fcl\u00fcn\u00fc kazand\u0131.<\/p>\n
Elektrik da\u011f\u0131t\u0131m sekt\u00f6r\u00fcn\u00fcn dijital d\u00f6n\u00fc\u015f\u00fcm\u00fcne \u00f6nc\u00fcl\u00fck eden Enerjisa Da\u011f\u0131t\u0131m \u015eirketleri Ba\u015fkent EDA\u015e, Ayeda\u015f ve Toroslar EDA\u015e sundu\u011fu dijital \u00e7\u00f6z\u00fcmlerle m\u00fc\u015fteri deneyimini iyile\u015ftirirken ba\u015far\u0131l\u0131 \u00e7al\u0131\u015fmalar\u0131yla da \u00f6d\u00fclleri toplamaya devam ediyor.<\/p>\n
14 ilde 22 milyonu a\u015fk\u0131n kullan\u0131c\u0131ya kesintisiz ve kaliteli enerji i\u00e7in hizmet veren Enerjisa Da\u011f\u0131t\u0131m \u015eirketleri, IMI Conferences taraf\u0131ndan d\u00fczenlenen 16. Turkey Call Center Awards 2023\u2019te \u201cEn \u0130yi Dijital \u00c7\u00f6z\u00fcm\u201d kategorisinde Da\u011f\u0131t\u0131m \u015eirketleri Web Siteleri i\u00e7in \u201cEn \u00d6vg\u00fcye De\u011fer\u201d \u00f6d\u00fcl\u00fcne lay\u0131k g\u00f6r\u00fcld\u00fc.<\/p>\n
Enerjisa Da\u011f\u0131t\u0131m \u015eirketleri 2023\u2019e \u00f6d\u00fcl ile veda etti <\/p>\n
M\u00fc\u015fteri \u0130li\u015fkileri Y\u00f6netimi (CRM) hizmeti sunan en ba\u015far\u0131l\u0131 \u015firketlerin \u00f6d\u00fcl almak i\u00e7in yar\u0131\u015ft\u0131\u011f\u0131 16. Turkey Call Center Awards 2023 kapsam\u0131nda teknoloji, sosyal medya ve veri kullan\u0131m\u0131, kalite y\u00f6netimi, m\u00fc\u015fteri ve \u00e7al\u0131\u015fan deneyimi ile dijital \u00e7\u00f6z\u00fcmlere ili\u015fkin kriterler de\u011ferlendirildi. <\/p>\n
Enerjisa Da\u011f\u0131t\u0131m \u015eirketleri Ba\u015fkent EDA\u015e, Ayeda\u015f ve Toroslar EDA\u015e, \u201cEn \u0130yi Dijital \u00c7\u00f6z\u00fcm\u201d kategorisinde Da\u011f\u0131t\u0131m \u015eirketleri Web Siteleri i\u00e7in \u201cEn \u00d6vg\u00fcye De\u011fer\u201d \u00f6d\u00fcl\u00fcn\u00fc kazanarak teknoloji odakl\u0131 ve m\u00fc\u015fteri memnuniyetine y\u00f6nelik stratejilerinin ba\u015far\u0131s\u0131n\u0131 bir kez daha g\u00f6stermi\u015f oldu.<\/p>\n
\u201cEnerji sekt\u00f6r\u00fcnde dijital d\u00f6n\u00fc\u015f\u00fcme \u00f6nc\u00fcl\u00fck ediyoruz\u201d<\/p>\n
Enerjisa Da\u011f\u0131t\u0131m \u015eirketleri Web Siteleri\u2019nin ald\u0131\u011f\u0131 \u00f6d\u00fcl\u00fc de\u011ferlendiren Enerjisa Da\u011f\u0131t\u0131m \u015eirketleri Genel M\u00fcd\u00fcr\u00fc O\u011fuzhan \u00d6zs\u00fcrekci:<\/p>\n
\u201cEnerjisa Da\u011f\u0131t\u0131m \u015eirketleri olarak sekt\u00f6r\u00fcm\u00fcz\u00fcn dijital d\u00f6n\u00fc\u015f\u00fcm\u00fcne \u00f6nc\u00fcl\u00fck ediyoruz. Kullan\u0131c\u0131 dostu ve kolay kullan\u0131labilir ara y\u00fcze sahip web sitelerimiz \u00fczerinden saniyeler i\u00e7erisinde elektrik kesintisi sorgulama, bor\u00e7 \u00f6deme, ar\u0131za bildirme, ba\u015fvuru takibi ve cihaza ba\u011fl\u0131 hasta ba\u015fvurular\u0131nda dijital evrak teslimi gibi milyonlarca kullan\u0131c\u0131ya b\u00fcy\u00fck kolayl\u0131k sa\u011flayan online hizmetler ger\u00e7ekle\u015ftirilebiliyor. M\u00fc\u015fterilerimizin bize daha h\u0131zl\u0131 ve kolay ula\u015fmas\u0131n\u0131 sa\u011flarken, dijital \u00e7\u00f6z\u00fcmlerimizle sekt\u00f6r\u00fcm\u00fcze \u00f6rnek olmaya devam ediyoruz.\u201d<\/p>\n
Enerjisa S\u00fcrd\u00fcr\u00fclebilirlik ve Kurumsal Yetkinlikler B\u00f6l\u00fcm Ba\u015fkan\u0131 Ebru Ta\u015fc\u0131o\u011flu:<\/p>\n
\u201cEtki odakl\u0131 s\u00fcrd\u00fcr\u00fclebilirlik yakla\u015f\u0131m\u0131 ile m\u00fc\u015fteri memnuniyetini art\u0131rmaya ve kullan\u0131c\u0131 deneyimini iyile\u015ftirmeye devam ediyoruz. Enerji sekt\u00f6r\u00fcnde d\u00fcnyada tescilli ilk dijital d\u00f6n\u00fc\u015f\u00fcm modeli olan E-ternal\u2019\u0131n hayata ge\u00e7irilmesi, ba\u015fvurulardaki evrak teslim s\u00fcre\u00e7lerinin dijitalle\u015ftirilmesi, dijital ba\u015fvuru kanallar\u0131ndaki operasyonlar\u0131n bulut sistemine ta\u015f\u0131nmas\u0131 gibi pek \u00e7ok i\u015flemle karbon ayak izimizi azalt\u0131yor, daha iyi bir gelecek i\u00e7in dijital \u00e7\u00f6z\u00fcmlerimize a\u011f\u0131rl\u0131k veriyoruz. Web sitelerimiz, mobil uygulamam\u0131z, chatbotlar\u0131m\u0131z ve geli\u015ftirdi\u011fimiz yenilik\u00e7i \u00e7\u00f6z\u00fcmlerle m\u00fc\u015fterilerimize daha h\u0131zl\u0131 ve kaliteli hizmet sunmaya devam edece\u011fiz.\u201d <\/p>\n","protected":false},"excerpt":{"rendered":"
Geli\u015ftirdi\u011fi dijital \u00e7\u00f6z\u00fcmler ile milyonlarca kullan\u0131c\u0131ya hizmet veren Enerjisa Da\u011f\u0131t\u0131m \u015eirketleri Ba\u015fkent EDA\u015e, Ayeda\u015f ve Toroslar EDA\u015e, Turkey Call Center Awards 2023\u2019ten (T\u00fcrkiye \u0130leti\u015fim Merkezi \u00d6d\u00fclleri) \u00f6d\u00fclle d\u00f6nd\u00fc. Enerjisa Da\u011f\u0131t\u0131m … Devam\u0131n\u0131 Oku…<\/a><\/p>\n","protected":false},"author":2,"featured_media":29330,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[3,11],"tags":[],"_links":{"self":[{"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=\/wp\/v2\/posts\/29329"}],"collection":[{"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=29329"}],"version-history":[{"count":1,"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=\/wp\/v2\/posts\/29329\/revisions"}],"predecessor-version":[{"id":29331,"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=\/wp\/v2\/posts\/29329\/revisions\/29331"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=\/wp\/v2\/media\/29330"}],"wp:attachment":[{"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=29329"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=29329"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=29329"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}