MTSO 8 No\u2019lu Dayan\u0131kl\u0131 T\u00fcketim Mallar\u0131 Meslek Komitesi, \u00fcyelerini t\u00fcketici haklar\u0131 ve t\u00fcketici hakem heyeti uygulamalar\u0131 konusunda bilgilendirdi. Mersin \u0130l T\u00fcketici Hakem Heyeti Ba\u015fkanl\u0131\u011f\u0131 Raport\u00f6rleri, toplant\u0131da kat\u0131l\u0131mc\u0131lar\u0131n uygulamalar s\u0131ras\u0131nda nelere dikkat etmeleri gerekti\u011finin ipu\u00e7lar\u0131n\u0131 verdi. <\/p>\n
Mersin Ticaret ve Sanayi Odas\u0131 (MTSO) 8 No\u2019lu Dayan\u0131kl\u0131 T\u00fcketim Mallar\u0131 Meslek Komitesi T\u00fcketici Haklar\u0131 ve T\u00fcketici Hakem Heyeti Uygulamalar\u0131 toplant\u0131s\u0131 d\u00fczenledi. Mersin \u0130l T\u00fcketici Hakem Heyeti Ba\u015fkanl\u0131\u011f\u0131 Raport\u00f6rleri Kas\u0131m Yeti\u015f Co\u015fkunf\u0131rat ve Hasan S\u0131\u011f\u0131rc\u0131\u2019n\u0131n konu\u015fmac\u0131 oldu\u011fu toplant\u0131da dayan\u0131kl\u0131 t\u00fcketim mallar\u0131 \u00f6zelinde sat\u0131\u015f sonras\u0131 uyu\u015fmazl\u0131klar\u0131nda al\u0131c\u0131 ve sat\u0131c\u0131n\u0131n dikkat etmesi gereken hususlar anlat\u0131ld\u0131. MTSO Y\u00f6netim Kurulu Ba\u015fkan\u0131 Hakan Sefa \u00c7ak\u0131r ve Meclis Ba\u015fkan\u0131 Hamit \u0130zol\u2019un da kat\u0131ld\u0131\u011f\u0131 toplant\u0131da kat\u0131l\u0131mc\u0131lar merak ettikleri sorulara yan\u0131t arad\u0131.
\n8 No\u2019lu Komite Meclis \u00dcyesi Veysel Umut \u00c7inici\u2019nin selamlama konu\u015fmas\u0131 sonras\u0131 s\u00f6z alan Kas\u0131m Yeti\u015f Co\u015fkunf\u0131rat, konuyu t\u00fcketiciler a\u00e7\u0131s\u0131ndan ele ald\u0131. Al\u0131c\u0131n\u0131n 149 bin liraya kadar olan mal ve hizmet al\u0131mlar\u0131nda ya\u015fanan uyu\u015fmazl\u0131klarda t\u00fcketici hakem heyetlerine ba\u015fvurulabilece\u011fini aktaran Co\u015fkunf\u0131rat, dayan\u0131kl\u0131 t\u00fcketim mallar\u0131 \u00f6zelinde ay\u0131pl\u0131 mallar \u00fczerinden itirazlar yap\u0131labilece\u011fini belirtip ay\u0131pl\u0131 mallar\u0131n da garantili \u00fcr\u00fcnler ve standard\u0131 olan \u00fcr\u00fcnler olmak \u00fczere iki temel ayr\u0131m\u0131 bulundu\u011funu s\u00f6yledi. Garantili ya da standard\u0131 bulunan \u00fcr\u00fcnlerin ilk 6 ayda ar\u0131zalanmas\u0131 halinde t\u00fcketicinin iade hakk\u0131 bulundu\u011funu hat\u0131rlatan Co\u015fkunf\u0131rat, ancak bu iadenin satan bayi \u00fczerinden de\u011fil servis \u00fczerinden ger\u00e7ekle\u015ftirilebilece\u011fini belirtti. Servis fi\u015fine tamir yerine \u00fcr\u00fcn\u00fcn iade edilmesi ya da de\u011fi\u015ftirilmesi talebinin belirtilmesi gerekti\u011fini vurgulayan Co\u015fkunf\u0131rat, bunun belirtilmemesi durumunda servisin tamir hakk\u0131n\u0131 kullanaca\u011f\u0131n\u0131 hat\u0131rlatt\u0131. 6 ayl\u0131k s\u00fcre bitiminde dayan\u0131kl\u0131 t\u00fcketim mallar\u0131 i\u00e7in minimum 2 y\u0131l garanti s\u00fcresi bulundu\u011funu, bunun 7 y\u0131la kadar \u00e7\u0131kar\u0131ld\u0131\u011f\u0131n\u0131 g\u00f6rd\u00fcklerini kaydeden Co\u015fkunf\u0131rat, bu kez de t\u00fcketicinin \u00fcr\u00fcn\u00fcn garanti s\u00fcresi i\u00e7inde iki kez ayn\u0131 ar\u0131za nedeniyle servise g\u00f6nderilmesi halinde t\u00fcketici hakem heyetine ba\u015fvurabilece\u011fini aktard\u0131.
\nHasan S\u0131\u011f\u0131rc\u0131 ise kat\u0131l\u0131mc\u0131lar\u0131 sat\u0131c\u0131lar\u0131n dikkat etmesi gerekenler konusunda bilgilendirdi. T\u00fcketicilerin itiraz\u0131 \u00fczerine sat\u0131c\u0131 firmalardan savunma istendi\u011fini ve bu savunmalar i\u00e7in genellikle 3 ile 30 g\u00fcnl\u00fck s\u00fcre tan\u0131nd\u0131\u011f\u0131n\u0131 bildiren S\u0131\u011f\u0131rc\u0131, \u201cE\u011fer savunma daha uzun zaman gerektiriyorsa sat\u0131c\u0131 ek s\u00fcre talep edebilir ama burada bir s\u0131k\u0131nt\u0131 ya\u015fanabiliyor. Savunmalar elektronik olarak muhasebecilere iletiliyor ve muhasebeci de firma sahibiyle konuyu payla\u015fmazsa savunma s\u00fcresi atlanabiliyor. S\u00fcreye dikkat edip zaman\u0131nda yapmak \u00e7ok \u00f6nemli\u201d dedi. Yine gelen \u015fikayetlerde sat\u0131c\u0131n\u0131n hakl\u0131yken haks\u0131z duruma d\u00fc\u015febildi\u011fi bir di\u011fer konu olarak husumeti g\u00f6steren S\u0131\u011f\u0131rc\u0131, \u201cB\u00f6yle bir sorun ya\u015fanmamas\u0131 i\u00e7in savunmalarda al\u0131c\u0131 ile bir husumetiniz olmad\u0131\u011f\u0131n\u0131 belirtmelisiniz\u201d dedi. Husumetin al\u0131c\u0131 ve sat\u0131c\u0131 de\u011fil iki tacir aras\u0131nda ya\u015fanmas\u0131 durumundaysa t\u00fcketici hakem heyetlerinin konuyla ilgilenmedi\u011fini belirten S\u0131\u011f\u0131rc\u0131, b\u00f6yle durumlarda Ticaret Mahkemelerine ba\u015fvurulmas\u0131 gerekti\u011fini dile getirdi. \u00d6zellikle \u00e7eyiz sat\u0131\u015flar\u0131nda ya\u015fanan bir s\u0131k\u0131nt\u0131 bulundu\u011funa da de\u011finen S\u0131\u011f\u0131rc\u0131, evlendikten sonra teslim al\u0131nmak \u00fczere depolarda bekletilen \u00fcr\u00fcnlerin garanti s\u00fcresinin ne zaman ba\u015flayaca\u011f\u0131n\u0131n al\u0131c\u0131 ve sat\u0131c\u0131n\u0131n kar\u015f\u0131l\u0131kl\u0131 imzalar\u0131n\u0131n bulundu\u011fu taahh\u00fctnamelerle belirlenebilece\u011fini s\u00f6yledi. Toplant\u0131da bilirki\u015filer \u00f6zelinde ya\u015fanan s\u0131k\u0131nt\u0131lar ve e \u2013 ticaret konusunda ya\u015fanan s\u0131k\u0131nt\u0131lar da ele al\u0131nd\u0131. <\/p>\n","protected":false},"excerpt":{"rendered":"
MTSO 8 No\u2019lu Dayan\u0131kl\u0131 T\u00fcketim Mallar\u0131 Meslek Komitesi, \u00fcyelerini t\u00fcketici haklar\u0131 ve t\u00fcketici hakem heyeti uygulamalar\u0131 konusunda bilgilendirdi. Mersin \u0130l T\u00fcketici Hakem Heyeti Ba\u015fkanl\u0131\u011f\u0131 Raport\u00f6rleri, toplant\u0131da kat\u0131l\u0131mc\u0131lar\u0131n uygulamalar s\u0131ras\u0131nda nelere … Devam\u0131n\u0131 Oku…<\/a><\/p>\n","protected":false},"author":2,"featured_media":34028,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[1,2,3],"tags":[],"_links":{"self":[{"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=\/wp\/v2\/posts\/34027"}],"collection":[{"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=34027"}],"version-history":[{"count":1,"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=\/wp\/v2\/posts\/34027\/revisions"}],"predecessor-version":[{"id":34029,"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=\/wp\/v2\/posts\/34027\/revisions\/34029"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=\/wp\/v2\/media\/34028"}],"wp:attachment":[{"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=34027"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=34027"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=34027"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}