Mersin Su ve Kanalizasyon \u0130daresi (MESK\u0130) Genel M\u00fcd\u00fcrl\u00fc\u011f\u00fc Abone \u0130\u015fleri Daire Ba\u015fkanl\u0131\u011f\u0131 taraf\u0131ndan \u00e7al\u0131\u015fanlara \u201cAbone \u0130\u015f ve \u0130\u015flemlerinde Mevzuat Bilgisi ve Uygulama Esaslar\u0131\u201d e\u011fitimleri verildi.\u00a0
\n\u00a0 MESK\u0130 Genel M\u00fcd\u00fcrl\u00fc\u011f\u00fc b\u00fcnyesinde, \u00e7al\u0131\u015fanlar\u0131n mevzuat konusunda bilgili olmalar\u0131, i\u015f ve i\u015flemlerinin hangi kanun ve y\u00f6netmeli\u011fe g\u00f6re yap\u0131ld\u0131\u011f\u0131n\u0131 bilmeleri ve abone memnuniyetini maksimum d\u00fczeye \u00e7\u0131karmalar\u0131 amac\u0131yla e\u011fitimler d\u00fczenlendi.\u00a0
\n\u00a0 Mersin B\u00fcy\u00fck\u015fehir Belediye Ba\u015fkan\u0131 Vahap Se\u00e7er\u2019in Dan\u0131\u015fman\u0131 Ertan Liman, e\u011fitimler \u00f6ncesinde yapt\u0131\u011f\u0131 konu\u015fmada, \u201c2020 y\u0131l\u0131n\u0131, daha sa\u011flam bir de\u011fi\u015fimin ba\u015flang\u0131c\u0131 olarak g\u00f6r\u00fcyoruz. Yapaca\u011f\u0131m\u0131z e\u011fitimlere uyum sa\u011flamaya ve katk\u0131da bulunmaya \u00e7al\u0131\u015fan personelimizle birlikte daha kaliteli bir \u00e7al\u0131\u015fma d\u00fczeni sa\u011flayaca\u011f\u0131z. Bu e\u011fitimlerle hem \u00e7al\u0131\u015fanlar\u0131m\u0131z\u0131n hem de abonelerimizin memnun olaca\u011f\u0131 bir ortam olu\u015fturmay\u0131 ama\u00e7l\u0131yoruz. Ayr\u0131ca \u00e7al\u0131\u015fanlar\u0131m\u0131za davran\u0131\u015fsal e\u011fitimler vererek, abonelerimizle daha rahat ileti\u015fim kurmalar\u0131n\u0131 sa\u011flayaca\u011f\u0131z ve b\u00f6ylece hizmet kalitemizi de artt\u0131raca\u011f\u0131z. \u00c7al\u0131\u015fanlar\u0131m\u0131z\u0131n daha iyi ve verimli olabilmeleri i\u00e7in e\u011fitimlerimize d\u00fczenli periyotlarla devam edece\u011fiz\u201d dedi.\u00a0
\n\u00a0 MESK\u0130 Genel M\u00fcd\u00fcr Yard\u0131mc\u0131s\u0131 Can Ta\u015fk\u0131n da \u201c\u00d6n\u00fcm\u00fczdeki 5 y\u0131ll\u0131k stratejik plan\u0131 olu\u015ftururken hem vatanda\u015flarla hem \u00e7al\u0131\u015fanlarla birlikte \u00e7a\u011f\u0131 yakalamam\u0131z gerekir. Abone hizmet i\u015flemleriyle ilgili ciddi yat\u0131r\u0131mlar olu\u015fturduk. \u0130l\u00e7elerdeki abone sorunlar\u0131n\u0131 \u00e7\u00f6zebilmek ad\u0131na \u2018\u0130l\u00e7eler Abone \u015eube M\u00fcd\u00fcrl\u00fc\u011f\u00fc\u2019 kurduk. \u00c7al\u0131\u015fanlar\u0131m\u0131za verece\u011fimiz e\u011fitimlerle birlikte il\u00e7elerde hizmet standardizasyonu olu\u015fturaca\u011f\u0131z. \u00c7al\u0131\u015fanlar\u0131m\u0131z\u0131n daha verimli ve \u00fcretken olmas\u0131 ad\u0131na e\u011fitimlerimizi s\u0131kla\u015ft\u0131raca\u011f\u0131z\u201d diye konu\u015ftu.\u00a0\u00a0
\n\u00a0
\n\u00a0 \u201cVatanda\u015f\u0131m\u0131za daha h\u0131zl\u0131 hizmet sunmay\u0131 hedefliyoruz\u201d\u00a0<\/p>\n
\n\u00a0 MESK\u0130 Genel M\u00fcd\u00fcr\u00fc Alaeddin Alka\u00e7 ise e\u011fitimlere Anamur, Bozyaz\u0131, Ayd\u0131nc\u0131k, G\u00fclnar, Silifke, Mut, Erdemli ve merkez il\u00e7elerden toplam 102 \u00e7al\u0131\u015fan\u0131n kat\u0131ld\u0131\u011f\u0131n\u0131 s\u00f6yledi. Alka\u00e7, \u201cTarsus ve \u00c7aml\u0131yayla\u2019da \u00e7al\u0131\u015fan personelimiz de devam edecek e\u011fitimlerimize kat\u0131l\u0131m sa\u011flayacaklar. MESK\u0130 genelinde \u00e7al\u0131\u015fan abone operat\u00f6rleri, ka\u00e7ak saha \u00e7al\u0131\u015fanlar\u0131, okuma sorumlular\u0131, ALO 185 personeli, a\u00e7ma-kesme operat\u00f6rleri ile bas\u0131n yay\u0131n ve halkla ili\u015fkiler personelimizin kat\u0131l\u0131m\u0131yla verilen e\u011fitimler sayesinde abonelik ve mevzuatta olu\u015fabilecek s\u0131k\u0131nt\u0131lar\u0131 k\u0131sa s\u00fcrede gidererek, vatanda\u015flar\u0131m\u0131za daha h\u0131zl\u0131 bir hizmet sunmay\u0131 hedefliyoruz. Vatanda\u015flar\u0131n problemlerine k\u0131sa s\u00fcrede \u00e7\u00f6z\u00fcm \u00fcretmekte giderek uzmanla\u015fan ve e\u011fitimlerle kendini geli\u015ftiren kadromuzla \u00e7al\u0131\u015fmalar\u0131m\u0131za devam edece\u011fiz\u201d ifadelerini kulland\u0131.\u00a0
\n\u00a0 E\u011fitimlerde, Abone \u0130\u015fleri Daire Ba\u015fkan\u0131 Fatih Murat Ayd\u0131nl\u0131\u2019n\u0131n yan\u0131 s\u0131ra Genel M\u00fcd\u00fcrl\u00fck Dan\u0131\u015fman\u0131 Tahsin Bi\u00e7er, \u0130l\u00e7eler Abone \u015eube M\u00fcd\u00fcr\u00fc Halil \u0130brahim Sayg\u0131n, Y\u00fcksek T\u00fcketim \u015eube M\u00fcd\u00fcr\u00fc Erdin\u00e7 \u00c7etin, Tahakkuk \u015eube M\u00fcd\u00fcr\u00fc Serkan Fidanc\u0131 ve Ka\u00e7ak Kontrol \u015eube M\u00fcd\u00fcr\u00fc Mehmet Ali \u00c7a\u011flar taraf\u0131ndan abonelik ve mevzuat hakk\u0131nda bilgiler verildi.\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"
Mersin Su ve Kanalizasyon \u0130daresi (MESK\u0130) Genel M\u00fcd\u00fcrl\u00fc\u011f\u00fc Abone \u0130\u015fleri Daire Ba\u015fkanl\u0131\u011f\u0131 taraf\u0131ndan \u00e7al\u0131\u015fanlara \u201cAbone \u0130\u015f ve \u0130\u015flemlerinde Mevzuat Bilgisi ve Uygulama Esaslar\u0131\u201d e\u011fitimleri verildi.\u00a0 \u00a0 MESK\u0130 Genel M\u00fcd\u00fcrl\u00fc\u011f\u00fc b\u00fcnyesinde, … Devam\u0131n\u0131 Oku…<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[],"tags":[],"_links":{"self":[{"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=\/wp\/v2\/posts\/5508"}],"collection":[{"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=5508"}],"version-history":[{"count":0,"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=\/wp\/v2\/posts\/5508\/revisions"}],"wp:attachment":[{"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=5508"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=5508"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/akdenizolaygazetesi.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=5508"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}